FAQ
From what time can we check-in? If we arrive late should we telephone?
Check-in from 3 p.m.
Should you arrive before and your room is not ready, we shall keep your luggage at the reception. After 6 p.m. it is necessary to inform reception of late arrival.
Check-out time? If we have left the room, could we leave our luggageat the hotel?
Latest check-out time is 11 a.m. Hotel Palazzo Squarcialupi will be happy to keep your luggage until departure time.
Are prices by person or by room?
The prices are by room/apartment
Do prices include Taxes?
Prices are inclusive of Taxes.
Is breakfast included in the price? What kind of breakfast?
At the hotel and at our dependance, a buffet-breakfast is included in the price, each apartment is self-catering.
How many floors has the hotel? Is there an elevator?
The hotel is situated on three floors. The rooms are on the upper floors,
easily reached by elevator or stairs.
Do the rooms have satellite TV?
Yes, all rooms and apartments have SAT. TV
Are there rooms with balcony/view?
On request, it is possible a room with view, only one room and the dependance
have a private balcony with view.
Is there internet point?
Yes, we have internet point.
Can we connect directly from our PC in the room?
Yes, all our rooms have a direct telephone line.
What languages do you speak at the reception?
Italian,English, French, German.
Does the hotel have a swimming-pool?
Yes, there is a pool at the hotel and at the farmhouse.
Does the hotel have a private parking/garage?
The hotel has a private parking behind the hotel.
Are there shops or supermarkets in the area?
The hotel is situated right in the historical center of Castellina. There
is every kind of shop and also a small supermarket.
How far are you from the larger cities?
Florence is 45km distance, Siena 18km, Pisa 100km.
Where exactly is the hotel Palazzo Squarcialupi?
We are in the historical center of Castellina, pedestrian zone, limited
traffic area.
Where is the nearest bus stop?
At 100mt distance from the hotel.
Is there a Taxi service?
At request, it is possible to have a Taxi
service.
Where is the nearest train station? Siena has a larger train station with frequent departures (18Km), whereas there is a smaller station at Castellina in Scalo (10km approx.)

SWIMMING POOL(open from
1st May to
30th September)

FREE Wi-Fi
INTERNET ACCESS
FREE ACCESS TO RELAX CENTER(open from 4.00pm to 21.30pm) made in the ancient cellars of the Palace











